Support
Questions, sensor trouble or ideas? Write to us and we will answer by email.
Before you write
The sensor does not connect
Close other sensor apps (Frez, Tindeq): the sensor accepts only one connection at a time. Do not connect phone and watch at the same time; Crimpway hands the sensor over between them automatically.
Move my data to a new phone
In the app: Me › Settings › Backup. Sign in on the new phone with the same account and restore the latest backup.
Delete my account
Me › Settings › Account › Delete account, or use the “Delete account” page of this website.