Delete account and data

You can delete your Crimpway account and all backups stored on crimpway.com at any time.

In the app

1. Open Crimpway on your phone.
2. Go to Me › Settings › Account.
3. Tap “Delete account” and confirm with your password (or just confirm if you use Google).

On this website

Enter the email of your account. We will send you a confirmation link; once you confirm, the account is deleted immediately.

What is deleted

• Your account (email, hashed password, Google link) and the encryption key of your data.
• All your backups on crimpway.com and all open sessions.
• Encrypted backups of the server database are overwritten within 30 days at the latest.

What is not deleted

• Data stored locally on your phone and watch: remove it by uninstalling the app or via Android Settings › Apps › Crimpway › Storage › Clear data.
• Anonymous usage statistics (not linked to your account, no email); they are deleted automatically after 13 months.
• Support messages you sent us (you can ask for their deletion through the support form).